Your business – your way.

Our solutions are configured to address your specific needs.

Cost effective customer engagement

Get a holistic view of all the touch points a customer has with you.

Experience matters most

We’ll streamline your processes for maximum efficiencies.

Transform your systems. Work smarter.

OnionCRM are leading business systems, workflow and integration specialists based in Auckland. We work with SME’s and Not-for-profits to streamline processes and maximise business efficiencies using the best CRM available. Choose from one of our fixed price package deals for a simple implementation, or let us design a more comprehensive, advanced system for you.

Free up your team from mundane, repeatable tasks to focus on your business critical activities. Let our specialists automate and integrate – no more double handling data like your customer names and addresses into multiple systems.

Your business – your way.

Our solutions are configured to address your specific needs

Whether you need to effectively manage donors, empower your sales team or manage a fleet of remote technicians, we’ve got the know-how and real world experience to offer a cost effective solution that works.

With 20 years experience providing solutions to New Zealand businesses - we’ve got the best CRM solution for you.

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What is CRM
OnionCRM Products

Zoho CRM

Zoho CRM is the centre of all our solutions, because your customers should be at the heart of your business. Find out more about what OnionCRM and Zoho can do for you.

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OnionCRM Products

CRM Solutions

Whether you need a fixed price, entry level implementation or have complicated bespoke requirements, we have a solution for you.

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OnionCRM Products

Not for Profits

Find out why OnionCRM is the first choice for Charities, Societies and Not for Profit Organisations

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OnionCRM Products

Get a Free Quote

Our proven implementation methodology means we can offer a fixed implementation fee in many situations.

Which Package Suits?

Expert business analysis and professional CRM implementation.

OnionCRM Managing Director Megan Cunningham-Adams is an award winning Business Analyst and IT Project Manager, delivering software solutions for the last 20 years.  Megan worked across a broad range of industries including manufacturing, professional services, distribution, media and finance.

In 2015 the Spirit of Adventure invited Megan to implement a range of cloud based, integrated solutions tailored to the needs of this iconic organisation.  Based on their requirements, Zoho CRM was chosen to be the critical, integral ‘one source of truth’ for their business, off which all other systems hang.

This began a love affair with the Zoho suite, culminating in Megan forming OnionCRM in 2018 with the sole purpose of providing world class Zoho functionality to New Zealand businesses.

Why OnionCRM?

We can promise that it isn’t because we make our clients cry!  Rather, we help you peel back the layers of data in your business to get to the nuggets of knowledge hidden in the middle.  We’re specialists in our field – you won’t get this level of CRM experience for a general IT Service provider. Experience matters – we’ll streamline your processes for maximum efficiencies.

Megan has been active in not-for-profit and charitable organisations for many years at a board and Trustee level, which brings additional knowledge and experience to her work with implementing software for NFP’s.

Find out more about our customised CRM Solutions

Professional Services Implementations

Once you’re signed up and are ready to start, we’ll guide you through the entire process. This will start with you providing us with your customer lists so that we can import them into Zoho.  Generally speaking we like to work on site with you, we’ve found that this works much better than working remotely and relying on emails/phone calls to clarify details or to ask questions.

We ensure that there is a minimum of disruption to your business by working with you and your team around your deadlines and busy times.

Our implementations include on site training for you and your team, we’ll help you bed the new system in, iron out any wrinkles, and are then available for on going support.

We’ll keep in touch on a regular basis, and will let you know when new features are introduced that may benefit you and your business.


We’re often asked how long an implementation will take.  This varies from one implementation to another, and is often dictated by how much time you have to work with us.  Simple implementations can be completed within a week.

Megan is one of the most experienced and organised IT project managers we’ve ever worked with. She really knows her stuff and was able to guide us through a most complex project from planning to implementation, at every step ensuring the understanding and engagement of all levels of staff involved.Gresham Bradley